| Course | |||||
|---|---|---|---|---|---|
 | 1. Welcome! Welcome to NAPA TRACS LMS! Using new software can be more frustrating than starting a show in the middle of the season. Watch this 3-minute video course to get familiar with the LMS and get the most out of your shiny new account. | ||||
 | 1. Welcome! We encourage you to bookmark the forms or to revisit this course at later dates. | ||||
 | 3. TRACS Enterprise Training / Adding & Finding The new item feature enables you to add a new item to NAPA TRACS. You can create seven types of items:
- Labor
- Part
- Tire
- Wheel
- Sublet
- Charge
- Notes | ||||
| 3. TRACS Enterprise Training / Adding & Finding The Recommended Services feature allows you to identify specific services, such as a tune-up or an oil change, that should be performed on a vehicle by a certain date or mileage milestone. When a customer comes in to have a recommended service... | ||||
| 3. TRACS Enterprise Training / Adding & Finding Use the Work Order section of the Estimate or Repair Order windows to assign a service writer to a vehicle repair. | ||||
| 3. TRACS Enterprise Training / Adding & Finding Use the sub estimate feature to include additional vehicle repairs. Sub estimates are added from an existing estimate or repair order.
When a customer brings a vehicle for repair work, an estimate is generated. Additional repairs the diagnosing... | ||||
| 3. TRACS Enterprise Training / Adding & Finding Use the Add New Customer window to add a new customer record to your database. | ||||
| 3. TRACS Enterprise Training / Adding & Finding Use the Work Order section of the Estimate or Repair Order windows to assign a technician to a vehicle repair. | ||||
| 3. TRACS Enterprise Training / Adding & Finding Use the New Vehicle window to add a new vehicle record for a new customer or for an existing customer. There are several ways to view the New Vehicle window depending the task you are performing in NAPA TRACS. | ||||
| 3. TRACS Enterprise Training / Adding & Finding Use the Work Order section of the Estimate or Repair Order windows to assign a profit center to a vehicle repair. |
