Course
Introduction to the TRACS Learning Management System (1a)
1. Welcome!
Introduction to the TRACS Learning Management System (1a)
Welcome to NAPA TRACS LMS! Using new software can be more frustrating than starting a show in the middle of the season. Watch this 3-minute video course to get familiar with the LMS and get the most out of your shiny new account.
LMS Forms (1b)
1. Welcome!
LMS Forms (1b)
We encourage you to bookmark the forms or to revisit this course at later dates.
Items (A&F-Basic.1)
3. TRACS Enterprise Training
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Adding & Finding
Items (A&F-Basic.1)
The new item feature enables you to add a new item to NAPA TRACS. You can create seven types of items: - Labor - Part - Tire - Wheel - Sublet - Charge - Notes
Recommended Services (A&F-Basic.2)
3. TRACS Enterprise Training
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Adding & Finding
Recommended Services (A&F-Basic.2)
The Recommended Services feature allows you to identify specific services, such as a tune-up or an oil change, that should be performed on a vehicle by a certain date or mileage milestone. When a customer comes in to have a recommended service...
Service Writers (A&F-Basic.3)
3. TRACS Enterprise Training
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Adding & Finding
Service Writers (A&F-Basic.3)
Use the Work Order section of the Estimate or Repair Order windows to assign a service writer to a vehicle repair.
Sub-Estimates (A&F-Basic.4)
3. TRACS Enterprise Training
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Adding & Finding
Sub-Estimates (A&F-Basic.4)
Use the sub estimate feature to include additional vehicle repairs. Sub estimates are added from an existing estimate or repair order. When a customer brings a vehicle for repair work, an estimate is generated. Additional repairs the diagnosing...
Customers (A&F-Basic.5)
3. TRACS Enterprise Training
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Adding & Finding
Customers (A&F-Basic.5)
Use the Add New Customer window to add a new customer record to your database.
Technicians (A&F-Basic.6)
3. TRACS Enterprise Training
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Adding & Finding
Technicians (A&F-Basic.6)
Use the Work Order section of the Estimate or Repair Order windows to assign a technician to a vehicle repair.
Vehicles (A&F-Basic.7)
3. TRACS Enterprise Training
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Adding & Finding
Vehicles (A&F-Basic.7)
Use the New Vehicle window to add a new vehicle record for a new customer or for an existing customer. There are several ways to view the New Vehicle window depending the task you are performing in NAPA TRACS.
Profit Centers (A&F-Int.1)
3. TRACS Enterprise Training
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Adding & Finding
Profit Centers (A&F-Int.1)
Use the Work Order section of the Estimate or Repair Order windows to assign a profit center to a vehicle repair.

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